Dispatch
Shipping Policy:
Netherlands:
- Orders over €75 are shipped for free within the Netherlands via PostNL
- For orders under €75, a standard shipping fee of €5.99 applies within the Netherlands.
Abroad:
- For shipping to foreign countries, a surcharge applies, depandding on the delivery address. The exact shipping costs will be calculated during checkout, based on the destination country.
Processing time:
- All orders are usually processed within 1-3 business days after receipt of payment and shipped, unless otherwise stated.
Thelivery time:
- The estimated delivery time within the Netherlands is 2-5 working days after shipment.
- The estimated delivery time to abroad is 5-10 working days after shipment.
Track & Trace:
- As soon as your order has been shipped, you will receive a shipping confirmation with a tracking number, so you can track the status of your shipment.
Shipping information outside Europe
We ship worldwide and strive to deliver your order to you as quickly as possible.
For deliveries outside Europe, additional charges may apply, such as import costs en customs fees.
- Import costs typically amount to a maximum of 10% of the value of your order.
- Customs fees usually range between €5 and €10.
De vat costs that you may pay, we will reimburse. Send an email to info@borisindustries.com if you have received these allowances. As soon as we have received your notification and proof, we will refund the VAT costs to you.
Please note that the import and customs costs are at your own expense.